About
On-Board Customer Service Assistant
Hello, I'm Thomas!
Welcome to my portfolio, here you'll get to know more about me with added personal touch.
I work on the railways on the West Coast Mainline (WCML) on the tilting train.
- City: Lichfield, Staffordshire
- Favourite Game: The Sims 4
- Recommended Show: Power on: The Story of Xbox
- Recommended Movie: Steve Jobs
- Favourite childhood toy: LEGO
Me in numbers!
Some really good STRONG numbers here.
Over
Years in retail working for B&M RETAIL
, WM Morrisons Supermarkets and Avanti West Coast
Hours spent playing the Sims 4
Since its release in September 2013 (I got the collectors edition)
Follow me on the TRAINS
Years and more to come too!
Resume
Education
South Staffordshire college
2013 - 2016
Cannock, Staffordshire, GB
- BTEC Level 3 Information Technology: Double Pass
- BTEC Level 2 Information Technology: Pass
Hednesford Valley High
2008 - 2013
Cannock, Staffordshire, GB
Sherbrook Primary School
2005 - 2008
Cannock, Staffordshire, GB
Professional Experience
On Board Customer Assistant
June 2022 - Present
Avanti West Coast, West Coast Mainline
- First Aid trained
- Assisting passengers during disruption
- Ensuring that 1st class passengers are served refreshments in a timely manner
- Placeing stock orders to replenish train stock during the day
- Handing over the train to the next working crew
Customer Assistant
June 2018 - October 2022
WM Morrisons Supermarkets Limited, Burntwood, Staffordshire
- Trained fresh food handler on a wide range of food counters
- To deliver high standards when working under pressure within a strict time
- Ensuring that all legals are filled in at the correct times during the day
- Making sure that food is stored and handled correctly
Customer Assistant
October 2016 - July 2018
B&M Retail, Lichfield, Staffordshire
- Trained on checkouts
- Taking part in yearly stocktake
- Moved to daytime replenishment
- Worked extra days when needed to support store during busy peroids